Refund Policy

1. General Policy

All purchases made on kubogram.co are considered final and non-refundable unless otherwise stated in this policy. By completing a purchase, you agree to this refund policy.

2. Subscription Plans

Kubogram operates on a subscription-based model for its services.

• Automatic Renewals: Subscriptions automatically renew unless canceled before the next billing cycle.
• Refund Eligibility: We do not offer refunds for unused time, partial subscription periods, or if you forget to cancel before renewal.
• Exception: If you were incorrectly charged due to a technical error or billing issue, you may request a review within 7 days of the transaction.

3. Service Performance

Our service is designed to deliver organic Instagram growth using safe and compliant methods. However:

• We do not guarantee a specific number of followers, likes, or engagement.
• We cannot issue refunds based on performance dissatisfaction if the system is working as intended.
• We do not provide refunds if Instagram, Meta, or any other third party restricts or suspends your account, unless our investigation shows you were not the cause of the restriction.

4. Trials and Promotions

From time to time, we may offer free trials or discounted promotional offers:

• Once a trial or promo period ends, regular subscription pricing will apply.
• No refunds will be issued for charges incurred after the trial period ends unless cancellation was made before renewal.

5. Chargebacks

Initiating a chargeback without first contacting us to resolve the issue is considered a violation of our terms. We reserve the right to suspend or terminate your account in such cases.

6. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team within 7 days of the transaction:

• Email: info@kubogram.co

Please include:

• Your full name and email used on your account
• The reason for the refund request
• Payment reference or receipt

All refund requests will be reviewed on a case-by-case basis and, if approved, will be processed within 5–10 business days.